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	<title>Echo Lane &#187; social media metrics</title>
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		<title>Eloqua&#8217;s new Social Media Toolkit, Best Practices community</title>
		<link>http://www.echo-lane.com/blog/index.php/2009/12/17/eloqua-sm-toolkit/</link>
		<comments>http://www.echo-lane.com/blog/index.php/2009/12/17/eloqua-sm-toolkit/#comments</comments>
		<pubDate>Thu, 17 Dec 2009 17:46:30 +0000</pubDate>
		<dc:creator>Jame</dc:creator>
				<category><![CDATA[Eloqua]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Tips n' Tricks]]></category>
		<category><![CDATA[marketing best practices]]></category>
		<category><![CDATA[SmartXchange]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[social media metrics]]></category>
		<category><![CDATA[social media reporting]]></category>

		<guid isPermaLink="false">http://www.echo-lane.com/blog/?p=47</guid>
		<description><![CDATA[B2B marketers are just starting to adopt social media as a core part of their marketing strategy, but right now doing it requires a mish mash of tools, limited reporting, and few examples to emulate.  Eloqua&#8217;s marketing team has been an active social participant for a few years now, and the busy product developers are [...]]]></description>
			<content:encoded><![CDATA[<p>B2B marketers are just starting to adopt social media as a core part of their marketing strategy, but right now doing it requires a mish mash of tools, limited reporting, and few examples to emulate.  Eloqua&#8217;s marketing team has been an active social participant for a few years now, and the busy product developers are adding new features to help their customers get started with using social media with their current processes at the same time making it easier for customers to share knowledge and best practices with each other.</p>
<p>Last week Eloqua announced a new <a title="Social Tool Datasheet" href="http://eloqua.icentera.com/exLink.asp?8665878OB88X35I30000958" target="_blank">social media toolkit</a> and the <a title="SmartXchange Datasheet" href="http://eloqua.icentera.com/exLink.asp?8636138OG99U12I42923163" target="_blank">SmartXchange</a> community.</p>
<p>Here&#8217;s the scoop on these new marketing tools.</p>
<p><strong>SmartXchange</strong><br />
This is the new best practices community from Eloqua (currently in beta).  It holds templates, and gives marketers a space to exchange ideas.  It is also a sneak peak of the new UI concepts.  SmartXchange preview:</p>
<div class="wp-caption alignnone" style="width: 549px"><a href="http://media.eloqua.com/images/Coverflow.jpg"><img class=" " src="http://media.eloqua.com/images/Coverflow.jpg" alt="Screenshot of the Coverflow in the SmartXchange" width="539" height="368" /></a><p class="wp-caption-text">Screenshot of the &quot;Coverflow&quot; in the SmartXchange</p></div>
<p><strong>Social Media Toolkit</strong><br />
You can create &#8220;share this&#8221; style links in your Eloqua emails, giving your readers a shortcut way to share your content:</p>
<div class="wp-caption alignnone" style="width: 437px"><a href="http://content.screencast.com/users/Jame/folders/Jing/media/0c29909a-c009-4329-9707-accc6f8e20a7/2009-12-14_1639.png"><img class=" " src="http://content.screencast.com/users/Jame/folders/Jing/media/0c29909a-c009-4329-9707-accc6f8e20a7/2009-12-14_1639.png" alt="Social Sharing Screenshot" width="427" height="335" /></a><p class="wp-caption-text">Social Sharing Screenshot</p></div>
<p><strong>Social Media Reports</strong><br />
By building a Social Media campaign, it is much easier to attribute any traffic spikes, or new visitors to your social media outlets.  Here&#8217;s a sample:</p>
<div class="wp-caption alignnone" style="width: 329px"><a href="http://media.eloqua.com/images/socialmedia_ref.gif"><img src="http://media.eloqua.com/images/socialmedia_ref.gif" alt="Social Media Reporting" width="319" height="244" /></a><p class="wp-caption-text">Social Media Reporting</p></div>
<p>Learn more in the <a href="http://www.eloqua.com/news/press/Eloqua_Clears_Path_to_Social_Web.html">press release</a>:</p>
<blockquote><p><em><strong>Eloqua Clears Path to Social Web</strong></em></p>
<p>New Social Sharing and Reporting Tools Help Marketers Integrate Social Media into Marketing Mix</p>
<p><em>December 09, 2009</em><br />
Vienna, VA, — Eloqua, the category-defining leader in <a href="http://www.eloqua.com/topics/marketing-automation.html">marketing automation</a>, today announced the worldwide availability of its new Social Sharing and Reporting toolset. The easy-to-use product allows marketers to harness the power of the social Web by pulling online conversations into their promotions, empowering fans to share marketing content with social networks such as Twitter, Facebook and LinkedIn, and track inbound traffic from blogs and social networks.</p>
<p>“We want to make social media marketing simple for our customers,” said Brian Kardon, CMO of Eloqua. “Our Social Sharing and Reporting tools are integrated into the same system marketers use every day, and they don’t require any special training. The social Web has become a huge influence on buying decisions. With just a few clicks, our marketing clients can trigger and leverage dialogues for their company, products and services.”</p>
<p>Eloqua’s Social Sharing and Reporting tools integrate with existing outbound marketing campaigns to enhance <a href="http://www.eloqua.com/topics/lead-generation.html">lead generation</a>, <a href="http://www.eloqua.com/topics/lead-nurturing.html">lead nurturing</a>, <a href="http://www.eloqua.com/topics/lead-scoring.html">lead scoring</a> and overall <a href="http://www.eloqua.com/topics/marketing-effectiveness.html">marketing effectiveness</a>. Simply, the product allows marketers to go from zero to social in three steps:</p>
<p style="padding-left: 30px;"><strong>Make campaigns shareable. </strong>Prospects can share marketing content and promotions with members of their social networks while marketers can embed third-party content, such as blog posts, directly into their email pushes and landing pages.</p>
<p style="padding-left: 30px;"><strong>Track inbound traffic from social media sites/blogs. </strong>Capturing prospects’ relevant social media activities gives sales personnel immediate and unequaled insight into the interests and preferences of their potential customers.</p>
<p style="padding-left: 30px;"><strong>Measure social media impact. </strong>Marketers can track which blogs and social networks are driving the most traffic to their Web site to better inform future media-buying decisions.</p>
<p>“Our new social media tools put our clients – the best marketers in the world – in the center of the conversation,” concluded Kardon.</p></blockquote>


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